Frequently Asked Questions

Find quick answers to common questions about how Campus Connect works, account management, and transaction processes. For more detailed information, please visit our Help Center or contact Support.

How do I sign up for Campus Connect?

Register using your university email, create a password, and verify your email through the link provided.

Can anyone join Campus Connect?

Our platform is exclusive to IBA students and Faculty. You must have a valid university email address to join.

How do I post an ad on Campus Connect?

Log in, select "Post Your Ad", fill in details, upload images, set a price, and submit for approval.

How long will my ad remain active?

Ads typically stay active for 30 days or until you mark them as sold.

Can I edit my ad after posting it?

Yes, you can edit your ad details through your account dashboard at any time before the sale is finalized.

How can I reset my password?

Click the "Forgot Password" link on the login page and follow the instructions to reset your password.

Can I change my university email address after signing up?

For security reasons, changing your university email address requires verification. Contact support for assistance.

How does Campus Connect protect my personal information?

We prioritize your privacy with advanced security measures and never share your information without consent.

Are there any banned items I can't sell on Campus Connect?

Yes, prohibited items include illegal substances, dangerous goods, and plagiarized materials. Refer to our community guidelines for a complete list.